Content of the page:
Competence and Experience
Comprehensive competence and experience
We possess long lasting professional experience doing mystery
checks, service marketing, personnel management, market research, logistics,
quality management and sales.
Due to our competence and long lasting experience from many ambitious
mystery check projects for gas stations, banks, insurance companies,
telecom companies, gastronomy enterprises, and many others, we can support
you in the analysis of your service quality and in
the optimization of your service processes.
With us you will receive custom-made all-inclusive solutions for individual
customer needs, as well as practical recommendations.
We guarantee a professional implementation and execution of our projects
and consultations. We work with you in a cooperative manner, focusing
on implementing your projects successfully.
We are known for our comprehensive consultation and support competence,
and for our delight in working together.
This is our base for trusting and quality oriented business relations.
As a member of the "BVM" (Federal Association of German Social- and
Market Researchers e.V. / Berufsverband Deutscher Sozial- und Marktforscher
e.V.), we regularly profit from the current findings and publications
of scientific market and social research.
With the graduated sociologist (Diplom-Soziologin) Kristin Kabelitz,
as project team leader, and Petra Brand as managing director of gorath
the clients always have committed and competent contact partners at